The Conversios plugin now supports refund order tracking for UA and GA4.
How to Enable this feature for Universal Analytics? #
For Universal Analytics Plugin automatically captures the full as well as partial refund transactions, with nothing to be changed in terms of settings/code level in the plugin.
How to Enable this feature for GA4? #
The procedure for tracking these refunds happens based on the API hits which is different from GA3. hence the requirement of GA4 – API secret key is used to get this work.
How to generate the API Secret key in (GA4)?
It is simple, let’s quickly see that.
For GA4 below are the steps to be followed in terms of tracking the refund transactions-
Step 1: Go to analytics.google.com > Admin.
Step 2: Under the selected GA4 – Property, click on Data Streams and open the specific data stream.
Step 3: Scroll down and click on “Measurement Protocol API secrets”
Step 4: Here you can create a new API secret by clicking on “Create” and name it as per the requirement.
Step 5: Your new API secret key is created. Make sure to copy the Secret key in the Conversios Plugin. Navigate to the Account Settings tab and find the “GA4 – API secrets.
Paste your Secret Value key and save the settings.
From here on the refund transactions will be captured via the Conversios plugin and pushed to GA.