Tracking Not Working? Start Here (SST Pro Plugin)

We understand this can be concerning. In most cases, tracking issues are caused by setup, connection, or conflicting scripts. Start by checking the basics below.

• Confirm the plugin is installed and active in your WordPress dashboard

• Verify that required channels such as GA4, Google Ads, and Meta are connected in the plugin settings

• Make sure the correct IDs are added and settings are saved

• Ensure no other tracking or pixel plugins are active on your site

• Avoid adding manual tracking codes in your theme or via custom code plugins

Using multiple tracking sources can cause conflicts and prevent data from being recorded correctly.