Prerequisites for Shopify Stores (AIO App)
Before installing Conversios Conversion Tracking, review the points below to avoid tracking conflicts and ensure accurate data collection.
1. Existing Tracking Apps or Scripts
Other tracking apps or manually added pixel scripts can cause duplicate events. Before installing Conversios:
- Uninstall or disable other pixel or tracking apps that track the same events Like (Native channels such as Google & YouTube and Facebook & Instagram)
- Remove any hard-coded pixel scripts added directly to theme files
- Avoid using multiple apps for the same platform (GA4, Meta, Google Ads)
This helps prevent double counting and inconsistent reporting.
2. Google Tag or gtag Code
Do not add gtag.js or manual Google Analytics or Google Ads code separately.
- Do not place GA4 or Google Ads tags directly in theme.liquid
- Conversios manages tags automatically using its built-in setup or Google Tag Manager
Using a single tracking source ensures clean and reliable data.
3. Custom Theme or Checkout Setup
Stores using standard Shopify themes work out of the box. If your store uses:
- Custom themes
- Custom carts or drawer carts
- Modified checkout flows
Event validation is recommended after setup.
Our support team can help verify event firing if needed.
4. Order Tracking via Thank You Page
Purchase tracking requires customers to land on the Shopify Thank You page after payment.
- Orders are tracked only when the Thank You page loads
- Payment gateways must redirect customers back to the store after payment
- Most gateways include a return or redirect option – ensure it is enabled
If customers do not return to the Thank You page, purchase events cannot be recorded.
If you’re unsure about any of the above, contact the Conversios support team at [email protected] before proceeding.