Tracking Not Working? Start Here
We understand this can be concerning. In most cases, tracking issues are caused by setup, connection, or conflicting scripts. Start by checking the basics below.
- Confirm the plugin is installed and active in your WordPress dashboard
- Verify that required channels such as GA4, Google Ads, and Meta are connected in the plugin settings
- Make sure the correct IDs are added and settings are saved
- Ensure no other tracking or pixel plugins are active on your site
- Avoid adding manual tracking codes in your theme or via custom code plugins
Using multiple tracking sources can cause conflicts and prevent data from being recorded correctly.