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January 27, 2026
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Tracking Not Working? Start Here (CAPI Pro Plugin)

We understand this can be concerning. In most cases, tracking issues are caused by setup, connection, or conflicting scripts. Please review the checks below.

  • Ensure the plugin is installed and active in your WordPress dashboard.

  • Verify that required channels such as GA4, Google Ads, and Meta are connected correctly in the plugin settings.

  • Confirm the correct IDs are added, and settings are saved.

  • Make sure no other tracking plugins or custom tracking codes are present on the website.

  • Multiple tracking sources can cause conflicts and prevent data from being recorded correctly.
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