Cache & Plugin Conflict Issues (CAPI Pro Plugin)
Caching or plugin conflicts can prevent tracking from working correctly. The checks below help rule out common compatibility and conflict issues.
- Ensure your site setup is supported; WooCommerce is required for ecommerce events like add to cart and purchases.
- Do not use other tracking or pixel plugins alongside this plugin.
- Avoid adding manual tracking codes in the theme or via custom code plugins.
- Clear the website, plugin, and CDN cache after installation or setting changes.
- Use an up-to-date WordPress & Plugin version for best compatibility.