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January 27, 2026
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Cache & Plugin Conflict Issues (CAPI Pro Plugin)

Caching or plugin conflicts can prevent tracking from working correctly. The checks below help rule out common compatibility and conflict issues.

  • Ensure your site setup is supported; WooCommerce is required for ecommerce events like add to cart and purchases. 
  • Do not use other tracking or pixel plugins alongside this plugin. 
  • Avoid adding manual tracking codes in the theme or via custom code plugins. 
  • Clear the website, plugin, and CDN cache after installation or setting changes. 
  • Use an up-to-date WordPress & Plugin version for best compatibility.
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